Front Office & Administrative Staff (Padel CGD Airdome)

Join our dynamic team at Padel CGD Airdome as a Front Office & Administrative Staff, where you'll be the welcoming face of our facility and a vital support to daily operations. This role combines exceptional customer service with essential administrative functions to ensure seamless operations. You'll handle guest check-ins, manage reservations, and provide top-notch customer service, all while maintaining our office's efficiency with your administrative duties. At Blessindo in Bandung, you'll be part of a growing team dedicated to excellence in the sports and recreation industry.

In this role, you'll greet guests, assist with booking, and handle inquiries with a smile. You'll also manage our office's daily tasks, from scheduling to filing, ensuring everything runs smoothly. This is a perfect opportunity for someone looking to make a difference in a dynamic environment, with opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests at the front desk, ensuring a warm and welcoming experience.
• Manage guest check-ins and check-outs, including reservations and cancellations.
• Handle customer inquiries and complaints professionally and efficiently.
• Maintain and update guest records and databases using our in-house software.
• Assist with administrative tasks such as scheduling, filing, and office management.
• Support the team with any additional tasks as needed to ensure smooth operations.
• Ensure the front office area is clean and organized at all times.
• Promote our facility and its amenities to guests and potential customers.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or administrative role, preferably in a hospitality or sports facility.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills with the ability to manage time and workload efficiently.
• Familiarity with Microsoft Office Suite, particularly Excel and Outlook.
• Basic knowledge of customer service principles and best practices.
• Ability to work well under pressure and in a fast-paced environment.
• Friendly and approachable demeanor, with a passion for customer service.
• Willingness to learn and adapt to new systems and processes.

🛠️ Keahlian

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