Staff Collection Officer - Pariaman, West Sumatra

Infomedia Nusantara · 📍 Pariaman, Sumatera Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4000000 - 6000000
Infomedia Nusantara is seeking a dedicated Staff Collection Officer to join our team in Pariaman, West Sumatra. This role is crucial in ensuring timely collection of payments and maintaining strong customer relationships. The ideal candidate will have excellent communication skills and a strong commitment to customer service.

📋 Tanggung Jawab Pekerjaan

Conducting collection activities to recover overdue payments from customers.,Maintaining accurate records of collection activities and customer interactions.,Providing excellent customer service and resolving customer complaints.,Following up with customers to negotiate payment plans and settle debts.,Collaborating with other departments to ensure smooth collection processes.,Providing regular reports on collection activities and performance.,Ensuring compliance with company policies and procedures.,Maintaining a positive and professional image of the company.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in collection or customer service roles.,Proven track record of successful collection activities.,Excellent communication and negotiation skills.,Strong organizational and time management skills.,Ability to work under pressure and meet deadlines.,Familiarity with collection software and tools.,Good understanding of Indonesian laws and regulations related to collections.,Bachelor's degree in Business Administration, Finance, or related fields.

🛠️ Keahlian

Communication skillsNegotiation skillsCustomer service skillsData entry skillsProblem-solving skillsTime management skillsAttention to detailTeamwork skills
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